Online reservation and billing

1. Project RationaleComputer today is a full of life tool for the management of information at heart the organization. Today, most of the hotels and resorts erect goods and service use computer scheme. It helps to perform task in an easy way with less cartridge holder consumed. Some companies become fully automatise while others strive for the similar setting. Today, around(prenominal) dodges have use an automation serve like using computer formation, collect able to the in effect(p) and the true. Hotel Reservation System with bearing System and automated SMS is proposed to help the familiarity to reduce some common problems that exist. This system will help the establishment as regards to their online arriere pensee system. The main function of the proposed online engagement system is to help the company to promote, promote and easy booking for the thickening, will in any case make their exertion efficient and effective.The proponents charter a find out t owards the topic because we discover some of the hotels and resorts argon using online hotel modesty system while the Cliffside Resort is subdued using manual of arms reservation. Therefore, the proponents aim to come on out(p) how to add the number of node using computerize online reservation and with complaint system and automated SMS. The hotel reservation system will picture service to online lymph nodes, give out agents, and an administrator.Online customers and travel agents can make searches, reservations and scrape up an subsisting reservation on the hotel reservations web site. It helps the customer to check inhabits through the internet, see the operational manners the rates of it and at the akin time the system will mechanically total the rate of the reserved room. executive can add/update the hotel and the room information approve/disapprove a new travel agents account application and generate a monthly occupancy rate survey for the hotel. The online reservation system with armorial bearing system aims to simplify the manual reservation express and perfect.The study aims to develop a computerized operation at Cliffside Resort to improve aptitude of its daily business transactions thus, enhancing the choice of service for its guests. This chapter will cover the context of the company and the problems that confront the company in relation to operations.2. Project Description2.1 Statement of the Problem2.1.1 customary ProblemHotel customers choose of the essence(p) considerations in choosing a place to stay like location, scathe/value and service. These are very important because these are the primary basis of a customer to be attracted in that business. Since the researchers prove out that manual procedure are still used in affect their billing and reservation transactions, it greatly affects their customers need.2.1.2 precise Problem2.1.2.1 Difficulty in location of guest files due to the big(p) number of guests fil es, location of guest files during checking in, modify of daily expenditures, receipt multiplication and checking out is extremely difficult for the hotel employees.2.1.2.2 Large remembering space the physical files occupy too much space of about ii rooms full of storage cabinets. This occupies the hotels space that could have otherwise been used for income generation by the hotel.2.1.2.3 Human and computational errors many errors enabled by the present system, which is the manual system, due to tedious computations required during data processing cost the hotel management heavily.2.1.2.4 The hotel billing statement doesnt provide specific or detailed information regarding on customers payment or charges.2.1.2.5 Complains from guests due to little management of documents boost by the manual system, several cases were inform where guests complained of overcharging, charging of services not used by the guests.2.1.2.6 Poor communication due to poor communication between the de partments, guests are very much served with services they didnt order.2.1.2.7 Difficulty in data analysis The accountants usually prepare it difficult to analyze the guests data during generation of expenditure bills due to missing of some records.2.1.2.8 Inefficient monitoring of rooms availability.3. Proposed Project Research3.1.1 General ObjectivesOur goal is to provide software system that helps Cliffside Resort to increase revenue because it saves processing time and helps to provide better management for room reservation booking system. To create a Webpage ontogeny nurture System of the hotel to provide a secured database storage for the hotel information for fast and accurate processing in promoting Hotel Web Information Development System and to provide a communication of the guest through Internet.3.1.2 Specific ObjectivesThe study aims to develop and improve the existing manual reservation system of Cliffside Resort. The study intends to carry out the following specifi c objectives3.1.2.1 To enable online booking via the internet.3.1.2.2 To enable automated data entry methods.3.1.2.3 Ensure efficient and reliable communication within the hotel.3.1.2.4 To be able to add and update the admin users, rooms, and services that is only come-at-able by the administrator.3.1.2.5 To be able to display the entire guest in terms of information.3.1.2.6 To be able to provide an easiness of reservation for online and walk in guests.3.1.2.7 To be able to impart accuracy in terms of allowing the system in terms of adding of guests, viewing of the available room and adding of bills.3.1.2.8 To be able to generate cash-in depict by month that is only accessible by the administrator.3.1.2.9 Enforce security measures to parry unauthorized access to guest records.3.1.2.10 alter fast and easy retrieval of guest records and data for fast reference activities.