Business Writing Papers

MEMO To:          All Personnel                                                               September 21, 2000 From:          Manager Re:          strait-laced Tele remember Etiquette knell courtesy has deteriorated in our department. priggish visit etiquette is an essential component of business communication, and our skills deficiency to recreate in order to be a successful company. Discourtesies much(prenominal) as putting people on hold for an elongated standard of time, eating and drinking while on the phone, and answer the phone in an inappropriate manner are examples of areas that need to be changed. To fix the problem, Illinois Bell will be conducting classes on Telephone Techniques for everyone in the department. There will be tetrad sessions bordering month at the following times: ¨         Monday, Se ptember 24: 3:00-5:00 p.m. ¨         Tuesday, October 2: 9:00-11:00 a.m. ¨         Wednesday, October 10: 2:00-4:00 p.m. ¨         Thursday, October 18: 1:00-3:00 p.m. All of the sessions will be in the main(prenominal) conference room. Please sign up on the employee push board for one session and make note of the date, time, and house on your calendar. Please contact me with any questions at university extension 2080. Thank you for your participation. I look forward to working with you to correct our departmental recollect communication skills.

AUDIENC E ANALYSIS WORKSHEET indite: Manager !                                                               September 21, 2000 Subject: Proper Telephone Etiquette examine Orientation Composition: All Personnel Individual, group, or give: Group Job Title(s), if relevant; relationship to writer: sales Development Dept. to all Personnel in dept. Attitude toward bowl: Needs to improve. Writer Orientation What is the purpose? Inform of problem, mess up info of how to fix the problem. What is the study needed? To fix telephone communication skills. What should the audience know and how much? That there go a problem and how we are going to fix it. What info will be used? Sign up woodworking plane for a class on telephone etiquette. What action... If you want to puzzle a full essay, order it on our website: OrderCustomPaper.com
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